Castlereagh Imaging

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Reviews of Castlereagh Imaging

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  Jessica King Added August 07, 2023

  ★ ★ ★ ★ ★
  Overall great experience. Having scans can be quite nerve wracking, but the empathy and care that Jenny showed me was so lovely. She never once made me feel uncomfortable or uncertain what was going to happen and continually checked I was doing okay. Thank you Jenny! It was really appreciated!
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  shahin Nekavand Added July 29, 2023

  ★ ☆ ☆ ☆ ☆
  I called to book an appointment for my newborn baby. The person who answered the phone did NOT listen to my request patiently. She was neither professional nor helpful. She gave me some irrelevant answers to my questions.
  Also, she did not even try to find earliest appointment for my baby.
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  C Douche Added July 21, 2023

  ★ ★ ★ ★ ★
  Today I was amazed at the compassion and empathy showed to me by Laura, Jenny and Nicole. Undergoing scans can sometimes be scary but these women made me feel comfortable and not stress about the whole process. They definitely found the niche job as they are brilliant at what they do. Thanks again ladies for all your hard work!
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  Carlie Barter Added July 18, 2023

  ★ ★ ★ ☆ ☆
  Overall it wasn’t a bad experience, appointment time was good, not running late or anything. Lady doing the scans was nice and thorough, only bad thing I will say is that the other employees there need to learn some manners, you can’t just waltz in when your co-worker is with a patient that has no bloody pants on! Knock first for gods sake. Also one of the receptionists needs to learn how to put a mask on properly, it goes over the nose not under, no point in wearing one then!
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  Jill Goudkamp Added July 18, 2023

  ★ ★ ☆ ☆ ☆
  I have been going to Castlereagh Imaging for all my ex ray needs for over 30 years, but I will be not going back after one of their Receptionists reduced me to tears when I requested an appointment be changed as I had double booked.
  Her exact words were, you have a red light on your name, and I have been told not to change any appointments for you. This will be the fourth time we will change your appointment!
  This was absolutely untrue, and I then cancelled the 4 appointments I had made and went elsewhere!
  When I rang and complained I was told someone in charge would contact me. I’m still waiting!!

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